What's great about Conversed.ai is that it's not just about the technology itself, but also about thinking along with you on how to make it work in practice. Our AI assistant Fay is available 24/7 to handle initial customer inquiries, allowing us to always provide an immediate first response. This enables us to react faster and frees up our employees to focus on providing in-depth customer support. Together, we've truly made progress, not just technically, but also in how to practically implement it within our teams and processes.
We primarily wanted to save time on recurring questions and also saw opportunities to get more out of customer contact, towards conversion and product advice. Together with Conversed.ai, we developed our AI Assistant Marie, and training her felt like raising a digital colleague. At one point, I saw that things I had previously taught were coming back later in conversations. That's when I thought: yes, it really works. If you handle recurring questions more intelligently, you have much more time left for the things where your team truly adds value.
By using Conversed.ai's AI Agents, DIAGEO allowed us to effectively reach and convert new customers to brands such as Johnnie Walker & Singleton. Conversational marketing is a key driver of our business growth and helps us stay at the forefront of digital transformation in our market. I definitely recommend it to other companies to work with Conversed.ai, if the goal is to increase market share and use AI Agents more effectively to achieve your targets.
Building and launching AI Agents for Visma Raet with the Conversed.ai platform was fast and effective. After training and optimization, our AI Agent was live on our website within a day, supporting lead generation and improving our customers' user experience. Conversed.ai's strategic guidance allows us to track and improve performance, gather valuable insights, and continue to expand the capabilities of our AI Agent Hjelp to better meet the changing needs of our users.
We chose Conversed.ai because of their expertise and innovative approach. With their support, our AI Agent Robo was integrated into our team within a few months, enabling 24/7 customer support. Our customers now get accurate answers quickly, allowing them to focus on their business. Conversed stands out for their understanding of our goals, speed and excellent communication. They made the process both effective and enjoyable.
