AI Voice Agents via VoIP
Deploy voice agents through your VoIP connection. Connect to the chat agent on your website or to an existing phone number, trained with data from your other channels.
BOOK A DEMO NOWCore benefits
- Voice agents via your VoIP connection
- Connect to website chat or existing number
- 24/7 telephone support
- Full insight and control over AI responses
- Extensive optimization options in the platform
Deployment & Transfer
- Trained with data from your other channels
- Smooth escalation to an employee
- One source of knowledge across all your channels
- ISO 9001 and ISO 27001 certified
- All LLMs run within the EU
Why you VoIP coupled with Conversed.ai
Telephony remains a trusted channel for many customers. With a VoIP integration, Conversed.ai brings your AI agent to the phone, trained with the same knowledge as on your other channels.
Through a VoIP connection, the voice agent handles phone calls, just as a chat agent does online. Customers are helped by phone without directly needing an employee. This way, you can also capture the phone channel with AI.
You can link the voice agent to the chat agent on your website or to an existing phone number. This allows the deployment to fit your current setup without major changes. You decide how your customers come in.
The voice agent learns from the same data and knowledge that also power your chat and email channels. This allows it to provide consistent answers, regardless of which channel the question comes through. A single knowledge source works everywhere.
The voice agent records day and night and assists customers immediately. Queues outside of office hours are a thing of the past. This way, you remain reachable by phone without additional staffing.
When a conversation calls for it, the voice agent smoothly transfers to a human agent. The handover is seamless and includes context, so the customer doesn't have to repeat themselves. This is how AI and humans complement each other.