AI Agents on your Polly Knowledge Base
Set up an AI chat agent on your Polly knowledge base and keep your articles up to date automatically with Article Architect. Answers from your own knowledge base, with less manual maintenance.
BOOK A DEMO NOWCore benefits
- Chat agent on your Polly knowledge articles
- Automatic article updates via Article Architect
- Always up-to-date knowledge, less maintenance
Control & Safety
- Customer retains ownership of the knowledge base
- Answers via RAG, no hallucinations
- Knowledge stays within your own Polly environment.
Why you Polly coupled with Conversed.ai
Polly is a knowledge management platform where your organization consolidates its knowledge. Conversed.ai then adds an AI chat agent on top of it and automatically keeps the underlying articles up-to-date with Article Architect.
Polly brings your organization's knowledge together in one place. Conversed.ai connects to this as the source for the AI agent, so your existing knowledge structure is immediately utilized. You don't need to set up a separate knowledge environment.
The chat agent bases every answer via Retrieval-Augmented Generation on your Polly articles. This way, users get answers from your approved content instead of guessed information. What is in Polly determines what the agent says.
Your knowledge remains yours and under your control within Polly. Conversed.ai uses the articles solely as a source and leaves ownership untouched. You decide which knowledge is available to the agent.
With Article Architect, your Polly articles are automatically supplemented and updated based on new information. This keeps your knowledge base alive without requiring constant manual effort. New insights land in the right place faster.
Because the knowledge base is automatically kept up to date, the agent provides consistently up-to-date answers. Your team spends less time maintaining articles and has more time for the real work. This way, keeping knowledge up to date becomes a result rather than a chore.