AI Agents linked to SAP
Connect Conversed.ai to SAP as your central enterprise system and give your AI Agents access to relevant customer and order data as context. Deployable for chat, email, voice, and ticket agents.
BOOK A DEMO NOWCore benefits
- Integration with SAP as a central enterprise system
- Retrieve relevant customer and order data
- Deployable across all your agent channels
Control & Safety
- Business data as context for the agent
- Secure, controlled data exchange
- Only the fields that are needed
Why you SAP coupled with Conversed.ai
SAP is the central system for many organizations where business processes converge. Conversed.ai connects to it so that AI Agents can work with relevant business context, safely and with control.
SAP forms the backbone of business operations for many organizations. Conversed.ai connects to this so that the AI Agent can draw on relevant business data. Your existing SAP environment remains the starting point for this.
The agent retrieves the customer and order data needed to answer a question properly. This allows them, for example, to explain the status of an order with current information. You decide which data is available.
By providing business data as context, answers become more concrete and useful. The agent doesn't reason in a vacuum, but based on what's in your systems. This increases the value of every conversation.
The SAP integration is useful for your chat, email, voice, and ticket agents. Wherever business context improves the answer, the agent can access it. This way, you can leverage your central system broadly.
The integration operates on the principle of least privilege, meaning the agent only gets access to the fields it needs. This keeps sensitive business information protected and gives you control. Security is paramount here.