Solution Β· Topic Expert

Topic Expert AI Agents

Provide employees and customers with easy access to all the expertise your organization represents. Linked in real-time to official sources, always up-to-date and reliable, available 24/7.

Book a Topic Expert Demo

🎯 Internally and Externally Deployable

  • For employees: direct answers to complex questions
  • For customers: easily accessible to your expertise
  • Available 24/7, in over 50 languages

⚑ Core benefits

  • API integration with official sources, always up-to-date
  • Tax authorities, Chamber of Commerce, government.nl & many others
  • Position your brand as a thought leader
  • No more hours of searching through legal texts or documentation.

Why organizations choose a Topic Expert AI Agent

From questions about the new Dutch pension system and the tax authorities, to health information and healthcare laws like the Gatekeeper Protocol or the DBA Act: the Topic Expert gives your employees and customers direct, easily accessible insight into all the expertise your organization wants to represent. Linked to official sources, always up-to-date.

01 Get Rid of Endless Searching in Documentation

Quick reply Β· No scrolling through pages Β· Get started right away

Complex topics such as laws and regulations, tax rules, or internal policies often require hours of searching, with no guarantee of the right answer. Employees become frustrated, customers disengage. The Topic Expert AI Agent solves this:

  • Direct answers to complex questions in natural language
  • No more endless scrolling through pages or legal texts
  • No uncertainty about whether you've found the right source
  • A clear answer that can be directly applied
  • With citation, so you know where it comes from

Employees can work faster, customers are helped more quickly, and everyone has confidence in the accuracy of the information.

02 Direct API Connections with Official Sources

Tax Administration Β· Chamber of Commerce Β· government.nl Β· Judiciary Β· Healthcare Institute

The strength of a Topic Expert depends on the up-to-dateness and reliability of their sources. That's why we integrate directly with the APIs of official government sources and other authoritative parties:

  • Tax Administration for tax regulations and current rates
  • Chamber of Commerce for business information and company details
  • overheid.nl for laws and regulations such as the Gatekeeper Act, DBA Act, and many others
  • Rechtspraak.nl for jurisprudence and rulings
  • Health and Care Information Exchange, SVB, UWV, and other sector-specific sources
  • Your own internal documentation, wikis, and knowledge bases

The AI agent retrieves the most current information in real-time, so you never work with outdated versions of rules or procedures.

03 For Employees: Work Faster & More Confidently

No waiting time Β· Complex questions Β· Directly applicable answers

Employees who work daily with complex matters, such as case managers at occupational health services, tax advisors, HR specialists, or lawyers, constantly get stuck on the question β€œwhat exactly does the regulation say about this?” With a Topic Expert AI Agent at their fingertips, they get an immediate answer:

  • β€œWhat are the obligations under the Gatekeeper Act in month 6?”
  • β€œWhat are the declaration rules for freelancers in 2026?”
  • β€œWhat does our internal policy say about working from home in combination with employment terms and conditions?”
  • β€œHow do I apply the new DBA Act guidelines to case X?”

The result: employees who work more independently, faster, and with more confidence. No more endless meetings, no interruptions from senior colleagues, just get straight to work with the right answer.

04 For Customers: Your Brand as a Thought Leader

Go-to Bron Β· Vertrouwen opbouwen Β· Merkautoriteit

Claiming thought leadership is one of the most powerful marketing strategies, but also one of the most difficult. A Topic Expert AI Agent makes this concrete and directly experienceable for your customers. When they come with a question about a complex topic, for example about absenteeism, tax rules, healthy living, or compliance, and immediately receive a clear, reliable answer via your AI Agent, this positions your brand as THE expert in that field.

  • Customers see your organization as the go-to source for their questions.
  • Higher customer loyalty through valuable, free expertise
  • Lower the barrier for new customers to engage with your brand
  • Measurably more confidence and higher NPS scores
  • Content marketing that is actually used and valued

Instead of writing blog posts that nobody reads, give your clients a direct, interactive expert who is available 24/7.

05 Always Current, Never Outdated

Live API Connections Β· Changes Processed Instantly Β· No Maintenance

Regulations are constantly changing. The IRS publishes new rates, the federal government implements legislative changes, and case law evolves. Static documentation or manually updated FAQs almost always lag behind these changes. Our Topic Expert AI Agent doesn’t have this problem:

  • Live API connections: changes to resources are immediately visible
  • Automatic versioning: always the most recent version of a law or regulation
  • Changes to your own internal documentation are also incorporated in real time.
  • No more manual content or FAQ updates
  • References to source with date, so you always see the version

For sectors where compliance is crucial, such as healthcare, finance, or legal, this is the difference between working risk-free and risking fines or reputational damage.

06 Practical Applications

Regulatory & Compliance Β· Internal Processes Β· Industry Expertise

A Topic Expert AI Agent can be used for any subject in which your organization wants to be the leading expert. Here are a few real-world examples:

  • Arbodienst: Gatekeeper Act, DBA Act, absence management, and reintegration
  • Tax advisor: tax regulations, deductions, tax changes
  • Legal service provider: labor law, tenancy law, privacy law
  • Healthcare institution: guidelines, protocols, health insurance rules
  • Financial services provider: DNB regulation, MiFID, pension schemes
  • HR Platform: Executive Information, Labor Law, Leave and Sickness Rules
  • Industry association: member information, industry rules, best practices

Each time with real-time links to the most relevant official sources and your own internal knowledge.

07 24/7 Expertise for Internal and External Use

Always accessible Β· Higher satisfaction Β· Direct ROI

With a Topic Expert AI Agent, you turn all the expertise in your organization into a scalable asset. Available to everyone who needs it, when they need it, without waiting time and without extra costs per user.

  • 24/7 available for employees and customers
  • Quick answers to complex issues, easy and direct
  • Government Integrations: Tax Administration, Chamber of Commerce, government.nl, and many others
  • Employees: quickly helped, straight to work with the right information
  • Customers: better satisfaction through accurate, in-depth knowledge
  • Thought leadership: position your organization as a market leader on niche topics
  • Measurably shorter lead times and lower operational costs

Customers and employees are quickly helped with the right, up-to-date information, ready to get started.