AI Agents linked to NetSuite
Connect Conversed.ai to NetSuite and give your AI Agents access to relevant business data as context. Retrieve customer and order data and, where the CRM module allows, write back leads.
BOOK A DEMO NOWCore benefits
- Integration with NetSuite for relevant business data
- Retrieve customer and order data for context
- Export leads where the CRM module allows
- Full insight and control over AI responses
- Extensive optimization options in the platform
Control & Safety
- Usable across all your agent channels
- Secure and controlled data exchange
- Only the fields that are needed
- ISO 9001 and ISO 27001 certified
- All LLMs run within the EU
Why you NetSuite coupled with Conversed.ai
NetSuite brings business processes together into one system, from finance to orders and customer management. Conversed.ai connects to this so that AI Agents work with relevant business context, securely and with control.
NetSuite is the system where business processes come together for many organizations. Conversed.ai connects to it so the AI Agent can draw on relevant business data. You simply continue working in your existing NetSuite environment.
The agent retrieves the customer and order data needed to answer questions effectively. For example, they can explain the status of an order with up-to-date information. You determine what information is available.
Where NetSuite's CRM module allows, the agent can directly write off new leads. Opportunities from conversations are then immediately placed in the right spot. Your team can pick up the follow-up smoothly.
The NetSuite integration equips your chat, email, voice, and ticket agents with the same business context. Wherever context improves the answer, the agent can access it. This way, you can leverage your central system broadly.
The coupling works according to least privilege, so the agent only sees the necessary fields. This keeps sensitive company information protected and you maintain control over data exchange. Control and usability go hand in hand.