We save cost, drive sales and boost customer & employee satisfaction by automating conversations through our AI driven chatbots for global brands.

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Why chatbots?

Customers are expecting excellent service from the companies they buy from or are considering buying from. They expect this service around the clock, 24/7.

In addition, employees want to be enabled to be the best employee they can be and want any requests they might have to be taken seriously and to be resolved as quickly as possible.

At the same time companies are struggling to find & retain talent to offer this service to their customers and their employees and are dealing with ever increasing prices to offer their products and services.

The obvious solution: automation through excellent chatbots, to offer great service 24/7 to both customers and employees.

Employee request automation chatbot product

Through our employee chatbots, companies can empower their employee to be the most productive they can be and resolve any requests their employees might have in real time.

Customer care automation chatbot product

Well designed and optimized chatbots offer companies the possibility to answer any question their customer might have, 24/7 in multiple languages on their website, in their app and across the biggest chat apps in the world.

E-commerce & lead generation automation chatbot product

Through our conversational AI & chat platform, companies have a completely new way to reach their customers and sell their services & products through automated conversations.

Customer research automation chatbot product

Get deep insights into who your customers are, what they think of your product, services and brand, why they visit your website and what they think of your competitors in a continuous and automated way.

Our Live Chat platform

To give your customer or employee the best possible experience, it is crucial to offer the end user an option to talk to an actual person. Our live chat portal is the perfect solution to do just that.

Reach billions of people

Billions of people chat every day, on websites and in apps of companies, on WhatsApp, on Messenger on WeChat and many more chat platforms. Talk to your customers on any channel through or chat app with the help of our chat platform.

How we work

Design process

In the design phase we look how we can best tailor our chatbot product to the needs of your customer and your business. What is the best way to achieve your business objectives? And how can we combine reaching your business goals with solving a problem or difficulty that your customer is experiencing? The best chatbots add value for both your company and your customers.

Tailor process

In this phase we tailor our chatbot product to your business requirements. The NLP (Natural Language Processing) is trained with the right content so the tone of voice of the chatbot is in sync with your brand values. The chatbot is linked to your CRM or CDP system to ensure the chatbot can identify customers and can be more efficient in serving both your business and your customers.

Testing process

In the test phase we push your chatbot we have developed to a test environment. In this environment the chatbot can be tested by your team and other stakeholders within your organization, to ensure the chatbot delivers exactly what it was intended. Once you are happy with the design, the chatbot is pushed live to your website, your app, or the chat platform of your choosing.

Optimization process

The best chatbots are built after they go live. In this phase, our optimization system analyses how customers are interacting with the chatbot and whether the chatbot is successful in achieving its goals. The content of the chatbot is continually AB-tested by our system and the NLP (Natural Language Processing) is retrained and optimizes toward the KPI the chatbot product was built to achieve.

Brands that trust us

Some of our recent customers include these brands.

Join our team

Are you ready to join a fast-growing company that combines cutting edge technology with entrepreneurship and creativity?

We are always looking for talent to join our team.

We have offices in Amsterdam, the Netherlands and Ho Chi Minh, Vietnam but you can work from any location you prefer.

We are looking for entrepreneurs, who have the energy, capabilities and are not afraid to take on the responsibility of being end to end responsible for your customers and their projects. Off course you will be extensively trained, supported and coached by an experienced team.

Want to join us?

Product Specialist at Conversed.ai

  • Location: Hybrid or Remote
  • Be end to end responsible for your customers and their projects
  • Get training, support & coaching from an experienced team
  • Work with cutting edge technology within an open, entrepreneurial, and creative culture
  • Full job description
Apply here

Product Manager at Conversed.ai

  • Location: Hybrid or Remote
  • Be end to end responsible for your customers and their projects
  • Get training, support & coaching from an experienced team
  • Work with cutting edge technology within an open, entrepreneurial, and creative culture
  • Full job description
Apply here

Our Leadership Team

Specialists in conversation automation & conversational commerce

Sander van der Kraan

Chief Strategy Officer

Arnold Ligtvoet

Chief Technology Officer

Sagar Schoneveld

Head of Customer Strategy & UX