{"id":1761,"date":"2026-07-07T17:18:46","date_gmt":"2026-07-07T15:18:46","guid":{"rendered":"https:\/\/conversed.ai\/?page_id=1761"},"modified":"2026-07-07T17:18:47","modified_gmt":"2026-07-07T15:18:47","slug":"topdesk-ai-agent-integration","status":"publish","type":"page","link":"https:\/\/conversed.ai\/en\/topdesk-ai-agent-integratie\/","title":{"rendered":"TopDesk AI Agent integration"},"content":{"rendered":"\n<!--\n  \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n  CONVERSED.AI, TOPDESK INTEGRATIE LANDINGSPAGINA\n  Voor Labelvier WordPress theme\n  \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n-->\n<style>\n\/* \u2500\u2500\u2500 LABELVIER CONTAINER OVERRIDES \u2500\u2500\u2500 *\/\n.cvsd-topdesk {\n  width: 100vw !important;\n  max-width: 100vw !important;\n  margin-left: calc(-50vw + 50%) !important;\n  margin-right: calc(-50vw + 50%) !important;\n  padding-left: 0 !important;\n  padding-right: 0 !important;\n  overflow-x: hidden;\n  box-sizing: border-box !important;\n}\n\n.entry-content,\n.post-content,\n.page-content,\narticle,\n.container,\n.content-area,\n.site-content,\n.wp-block-post-content,\nmain,\n.site-main,\n.page-template-default .entry-content,\n[class*=\"content-wrapper\"],\n[class*=\"page-wrapper\"],\n[class*=\"main-content\"] {\n  max-width: 100% !important;\n  padding-left: 0 !important;\n  padding-right: 0 !important;\n  margin-left: 0 !important;\n  margin-right: 0 !important;\n}\n\nbody { overflow-x: hidden !important; }\n<\/style>\n\n<style>\n\/* Scope alles onder .cvsd-topdesk *\/\n.cvsd-topdesk {\n  --blue-900: #0A1A8A;\n  --blue-800: #0D22A8;\n  --blue-700: #1132CC;\n  --blue-600: #1B3FE0;\n  --blue-500: #2952F0;\n  --blue-400: #4A6FF5;\n  --blue-300: #7B96F8;\n  --blue-200: #ADC0FB;\n  --blue-100: #DCE4FD;\n  --blue-50: #F0F3FF;\n  --white: #FFFFFF;\n  --bg-light: #F2F2F0;\n  --gray-100: #EDEDEB;\n  --gray-600: #4A4A48;\n  --gray-800: #1E1E1C;\n\n  font-family: inherit;\n  color: var(--gray-800);\n  line-height: 1.7;\n  -webkit-font-smoothing: antialiased;\n  margin: 0;\n  padding: 0;\n}\n\n.cvsd-topdesk *, .cvsd-topdesk *::before, .cvsd-topdesk *::after {\n  box-sizing: border-box;\n}\n\n\/* \u2500\u2500\u2500 HERO \u2500\u2500\u2500 *\/\n.cvsd-topdesk .cvsd-hero {\n  position: relative;\n  display: flex;\n  align-items: center;\n  background: linear-gradient(165deg, var(--blue-900) 0%, var(--blue-800) 40%, var(--blue-700) 100%);\n  overflow: hidden;\n  color: #FFFFFF !important;\n}\n\n.cvsd-topdesk .cvsd-hero,\n.cvsd-topdesk .cvsd-hero p,\n.cvsd-topdesk .cvsd-hero li,\n.cvsd-topdesk .cvsd-hero span,\n.cvsd-topdesk .cvsd-hero div,\n.cvsd-topdesk .cvsd-hero h1,\n.cvsd-topdesk .cvsd-hero h2,\n.cvsd-topdesk .cvsd-hero h3 {\n  color: #FFFFFF !important;\n}\n\n.cvsd-topdesk .cvsd-hero h1 em { color: var(--blue-300) !important; }\n.cvsd-topdesk .cvsd-hero-sub { color: rgba(255,255,255,0.75) !important; }\n.cvsd-topdesk .cvsd-hero-label { color: var(--blue-200) !important; }\n.cvsd-topdesk .cvsd-trust-card li { color: rgba(255,255,255,0.78) !important; }\n\n.cvsd-topdesk .cvsd-hero::before {\n  content: '';\n  position: absolute;\n  top: -30%; right: -10%;\n  width: 700px; height: 700px;\n  border-radius: 50%;\n  background: radial-gradient(circle, rgba(74,111,245,0.15) 0%, transparent 70%);\n  animation: cvsdPulse 8s ease-in-out infinite;\n}\n\n.cvsd-topdesk .cvsd-hero::after {\n  content: '';\n  position: absolute;\n  bottom: -20%; left: -5%;\n  width: 500px; height: 500px;\n  border-radius: 50%;\n  background: radial-gradient(circle, rgba(123,150,248,0.1) 0%, transparent 70%);\n  animation: cvsdPulse 10s ease-in-out 2s infinite;\n}\n\n@keyframes cvsdPulse {\n  0%, 100% { transform: scale(1); opacity: 0.6; }\n  50% { transform: scale(1.08); opacity: 1; }\n}\n\n.cvsd-topdesk .cvsd-hero-grid {\n  position: absolute;\n  inset: 0;\n  background-image:\n    linear-gradient(rgba(255,255,255,0.03) 1px, transparent 1px),\n    linear-gradient(90deg, rgba(255,255,255,0.03) 1px, transparent 1px);\n  background-size: 60px 60px;\n}\n\n.cvsd-topdesk .cvsd-hero-content {\n  position: relative;\n  z-index: 2;\n  max-width: 1200px;\n  margin: 0 auto;\n  padding: 80px 40px 56px;\n  display: grid;\n  grid-template-columns: 1.1fr 0.9fr;\n  gap: 80px;\n  align-items: center;\n}\n\n@keyframes cvsdBlink {\n  0%, 100% { opacity: 1; }\n  50% { opacity: 0.3; }\n}\n\n@keyframes cvsdFadeUp {\n  from { opacity: 0; transform: translateY(24px); }\n  to { opacity: 1; transform: translateY(0); }\n}\n\n\/* Logo, nette witte chip links bovenaan *\/\n.cvsd-topdesk .cvsd-logo {\n  display: flex;\n  justify-content: flex-start;\n  align-items: center;\n  width: 100%;\n  margin-bottom: 28px;\n  animation: cvsdFadeUp 0.8s 0.1s ease-out both;\n}\n\n.cvsd-topdesk .cvsd-logo-mark {\n  height: 112px !important;\n  width: auto !important;\n  max-width: 620px;\n  object-fit: contain;\n  display: block;\n  background: #FFFFFF;\n  border-radius: 14px;\n  padding: 20px 32px !important;\n  box-shadow: 0 6px 20px rgba(0,0,0,0.15);\n  margin: 0 !important;\n}\n\n.cvsd-topdesk .cvsd-hero h1 {\n  font-family: inherit !important;\n  font-size: clamp(36px, 4vw, 48px) !important;\n  font-weight: 700 !important;\n  line-height: 1.12 !important;\n  letter-spacing: -0.02em;\n  margin: 0 0 24px 0 !important;\n  padding: 0 !important;\n  color: var(--white) !important;\n  animation: cvsdFadeUp 0.8s 0.15s ease-out both;\n}\n\n.cvsd-topdesk .cvsd-hero h1 em { font-style: italic; color: var(--blue-300); }\n\n.cvsd-topdesk .cvsd-hero-sub {\n  font-size: 18px !important;\n  line-height: 1.7 !important;\n  color: rgba(255,255,255,0.75);\n  max-width: 520px;\n  margin: 0 0 36px 0 !important;\n  padding: 0 !important;\n  animation: cvsdFadeUp 0.8s 0.3s ease-out both;\n}\n\n.cvsd-topdesk .cvsd-cta {\n  display: inline-flex;\n  align-items: center;\n  gap: 10px;\n  padding: 16px 36px;\n  background: var(--blue-400);\n  color: #FFFFFF !important;\n  font-family: inherit;\n  font-size: 16px !important;\n  font-weight: 700;\n  border: none;\n  border-radius: 60px;\n  cursor: pointer;\n  text-decoration: none !important;\n  transition: all 0.3s ease;\n  animation: cvsdFadeUp 0.8s 0.45s ease-out both;\n}\n\n.cvsd-topdesk .cvsd-cta:hover {\n  background: var(--white);\n  transform: translateY(-2px);\n  box-shadow: 0 12px 40px rgba(0,0,0,0.2);\n  text-decoration: none !important;\n}\n\n.cvsd-topdesk .cvsd-cta svg { transition: transform 0.3s ease; }\n.cvsd-topdesk .cvsd-cta:hover svg { transform: translateX(4px); }\n\n\/* Trust Cards *\/\n.cvsd-topdesk .cvsd-trust {\n  display: flex;\n  flex-direction: column;\n  gap: 20px;\n  animation: cvsdFadeUp 0.8s 0.5s ease-out both;\n}\n\n.cvsd-topdesk .cvsd-trust-card {\n  background: rgba(255,255,255,0.06);\n  backdrop-filter: blur(12px);\n  border: 1px solid rgba(255,255,255,0.1);\n  border-radius: 16px;\n  padding: 28px 32px;\n  transition: all 0.35s ease;\n}\n\n.cvsd-topdesk .cvsd-trust-card:hover {\n  background: rgba(255,255,255,0.1);\n  border-color: rgba(255,255,255,0.2);\n  transform: translateY(-3px);\n}\n\n.cvsd-topdesk .cvsd-trust-card h3 {\n  font-family: inherit !important;\n  font-size: 18px !important;\n  font-weight: 700 !important;\n  margin: 0 0 16px 0 !important;\n  padding: 0 !important;\n  color: #FFFFFF !important;\n  display: flex;\n  align-items: center;\n  gap: 10px;\n}\n\n.cvsd-topdesk .cvsd-trust-card h3 .cvsd-icon {\n  width: 32px; height: 32px;\n  border-radius: 10px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 16px !important;\n  flex-shrink: 0;\n}\n\n.cvsd-topdesk .cvsd-icon-shield { background: rgba(74,111,245,0.2); }\n.cvsd-topdesk .cvsd-icon-bolt { background: rgba(27,74,239,0.15); }\n\n.cvsd-topdesk .cvsd-trust-card ul {\n  list-style: none !important;\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n  padding-left: 0 !important;\n  margin: 0 !important;\n}\n\n.cvsd-topdesk .cvsd-trust-card li {\n  font-size: 15px !important;\n  color: rgba(255,255,255,0.78);\n  list-style: none !important;\n  margin: 0 !important;\n  display: flex;\n  align-items: flex-start;\n  gap: 10px;\n  padding-left: 0 !important;\n  line-height: 1.5 !important;\n}\n\n.cvsd-topdesk .cvsd-trust-card li::before { content: none !important; display: none !important; }\n.cvsd-topdesk .cvsd-trust-card li svg {\n  width: 16px; height: 16px;\n  flex-shrink: 0;\n  margin-top: 3px;\n  stroke: var(--blue-400) !important;\n}\n.cvsd-topdesk .cvsd-trust-card li::marker { content: none !important; display: none !important; }\n\n\/* \u2500\u2500\u2500 CONTENT SECTION \u2500\u2500\u2500 *\/\n.cvsd-topdesk .cvsd-content {\n  max-width: 860px;\n  margin: 0 auto;\n  padding: 100px 40px;\n  background: #FFFFFF;\n}\n\n.cvsd-topdesk .cvsd-content h2 {\n  font-family: inherit !important;\n  font-size: clamp(29px, 3vw, 38px) !important;\n  font-weight: 700 !important;\n  color: var(--blue-900) !important;\n  line-height: 1.2 !important;\n  margin: 0 0 20px 0 !important;\n  padding: 0 !important;\n  letter-spacing: -0.015em;\n}\n\n.cvsd-topdesk .cvsd-content h2 em { font-style: italic; color: var(--blue-600); }\n\n.cvsd-topdesk .cvsd-section-intro {\n  font-size: 17px !important;\n  color: var(--gray-600);\n  margin: 0 0 56px 0 !important;\n  padding: 0 !important;\n  max-width: 680px;\n  line-height: 1.7 !important;\n}\n\n.cvsd-topdesk .cvsd-block {\n  position: relative;\n  margin: 0;\n  padding: 0;\n  border-bottom: 1px solid var(--gray-100);\n}\n\n.cvsd-topdesk .cvsd-block:last-child { border-bottom: none; }\n\n\/* Verborgen checkbox stuurt de open\/dicht-status aan (geen JS nodig) *\/\n.cvsd-topdesk .cvsd-acc-check {\n  position: absolute;\n  opacity: 0;\n  width: 0; height: 0;\n  pointer-events: none;\n}\n\n.cvsd-topdesk .cvsd-block-head {\n  display: block;\n  cursor: pointer;\n  padding: 26px 0 4px;\n  margin: 0;\n}\n\n.cvsd-topdesk .cvsd-block h3 {\n  font-family: inherit !important;\n  font-size: 21px !important;\n  font-weight: 700 !important;\n  color: var(--blue-800) !important;\n  margin: 0 !important;\n  padding: 0 !important;\n  display: flex;\n  align-items: center;\n  gap: 12px;\n}\n\n.cvsd-topdesk .cvsd-block h3 .cvsd-num {\n  font-size: 12px !important;\n  font-weight: 700;\n  color: var(--blue-500);\n  background: var(--blue-100);\n  width: 30px; height: 30px;\n  border-radius: 8px;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n\n.cvsd-topdesk .cvsd-block .cvsd-subtitle {\n  font-size: 14px !important;\n  font-weight: 500;\n  color: var(--blue-600);\n  text-transform: uppercase;\n  letter-spacing: 0.08em;\n  margin: 10px 0 0 0;\n}\n\n\/* Rij met de tekst-preview links en de + rechts, verticaal gecentreerd *\/\n.cvsd-topdesk .cvsd-acc-row {\n  display: flex;\n  align-items: center;\n  gap: 28px;\n  padding-bottom: 28px;\n}\n\n.cvsd-topdesk .cvsd-acc-check:checked ~ .cvsd-acc-row { align-items: flex-start; }\n\n.cvsd-topdesk .cvsd-block .cvsd-toggle {\n  flex-shrink: 0;\n  width: 34px; height: 34px;\n  border-radius: 9px;\n  background: var(--blue-100);\n  color: var(--blue-600);\n  font-size: 26px;\n  font-weight: 300;\n  line-height: 1;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: transform 0.3s ease, background 0.3s ease, color 0.3s ease;\n}\n\n.cvsd-topdesk .cvsd-acc-check:checked ~ .cvsd-acc-row .cvsd-toggle {\n  transform: rotate(45deg);\n  background: var(--blue-500);\n  color: #FFFFFF;\n  margin-top: 4px;\n}\n\n\/* Body: standaard ingekort met wegvagende gradient *\/\n.cvsd-topdesk .cvsd-block .cvsd-acc-body {\n  flex: 1;\n  min-width: 0;\n  position: relative;\n  max-height: 128px;\n  overflow: hidden;\n  transition: max-height 0.45s ease;\n}\n\n.cvsd-topdesk .cvsd-block .cvsd-acc-body::after {\n  content: '';\n  position: absolute;\n  left: 0; right: 0; bottom: 0;\n  height: 78px;\n  background: linear-gradient(to bottom, rgba(255,255,255,0) 0%, #FFFFFF 92%);\n  pointer-events: none;\n  transition: opacity 0.3s ease;\n}\n\n.cvsd-topdesk .cvsd-acc-check:checked ~ .cvsd-acc-row .cvsd-acc-body { max-height: 1400px; }\n.cvsd-topdesk .cvsd-acc-check:checked ~ .cvsd-acc-row .cvsd-acc-body::after { opacity: 0; }\n\n.cvsd-topdesk .cvsd-block p {\n  font-size: 16px !important;\n  color: var(--gray-600);\n  line-height: 1.8;\n  margin: 0 !important;\n}\n\n\/* \u2500\u2500\u2500 RESPONSIVE \u2500\u2500\u2500 *\/\n@media (max-width: 900px) {\n  .cvsd-topdesk .cvsd-hero-content {\n    grid-template-columns: 1fr;\n    gap: 48px;\n    padding: 64px 24px 40px;\n  }\n  .cvsd-topdesk .cvsd-content { padding: 64px 24px; }\n}\n<\/style>\n\n<div class=\"cvsd-topdesk\">\n\n  <!-- \u2550\u2550\u2550 HERO \u2550\u2550\u2550 -->\n  <section class=\"cvsd-hero\">\n    <div class=\"cvsd-hero-grid\"><\/div>\n    <div class=\"cvsd-hero-content\">\n      <div>\n        <div class=\"cvsd-logo\">\n          <img decoding=\"async\" src=\"https:\/\/conversed.ai\/wp-content\/uploads\/2026\/04\/topdesk-1.png\" alt=\"TOPdesk\" class=\"cvsd-logo-mark\">\n        <\/div>\n        <h1>AI Ticket Agent voor <em>TOPdesk<\/em><\/h1>\n        <p class=\"cvsd-hero-sub\">Laat een AI Ticket Agent meedraaien in TOPdesk. De agent stelt antwoorden voor onder je tickets op basis van je eigen kennisartikelen, terwijl je medewerkers de regie houden.<\/p>\n        <a href=\"https:\/\/conversed.ai\/nl\/https-conversed-ai-booking-your-ai-assistant-demo\/\" class=\"cvsd-cta\">\n          BOEK NU EEN DEMO\n          <svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\n        <\/a>\n      <\/div>\n\n      <div class=\"cvsd-trust\">\n        <div class=\"cvsd-trust-card\">\n          <h3><span class=\"cvsd-icon cvsd-icon-bolt\">\u26a1<\/span> Kernvoordelen<\/h3>\n          <ul>\n            <li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>Ticket Agent draait mee in TOPdesk<\/li>\n            <li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>Suggested Replies onder je tickets<\/li>\n            <li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>Chat agent op je TOPdesk-kennisartikelen<\/li>\n          <\/ul>\n        <\/div>\n        <div class=\"cvsd-trust-card\">\n          <h3><span class=\"cvsd-icon cvsd-icon-shield\">\ud83d\udee1<\/span> Controle &amp; Veiligheid<\/h3>\n          <ul>\n            <li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>Klant blijft eigenaar van de kennisbank<\/li>\n            <li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>De medewerker beslist, de AI stelt voor<\/li>\n            <li><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>Lagere afhandeltijd, consistente antwoorden<\/li>\n          <\/ul>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <!-- \u2550\u2550\u2550 BODY CONTENT \u2550\u2550\u2550 -->\n  <section class=\"cvsd-content\">\n\n    <h2>Waarom je <em>TOPdesk<\/em> koppelt aan Conversed.ai<\/h2>\n    <p class=\"cvsd-section-intro\">TOPdesk is het kloppend hart van veel service- en supportafdelingen. Conversed.ai voegt daar een AI Ticket Agent aan toe die je medewerkers sneller laat werken zonder de controle uit handen te geven.<\/p>\n\n    <div class=\"cvsd-block\">\n      <input type=\"checkbox\" id=\"cvsd-acc-01\" class=\"cvsd-acc-check\">\n      <label class=\"cvsd-block-head\" for=\"cvsd-acc-01\">\n        <h3><span class=\"cvsd-num\">01<\/span> Ticket Agent in TOPdesk<\/h3>\n        <div class=\"cvsd-subtitle\">Automatische ondersteuning<\/div>\n      <\/label>\n      <div class=\"cvsd-acc-row\">\n        <div class=\"cvsd-acc-body\">\n          <p>De Ticket Agent draait mee binnen TOPdesk en pakt terugkerende vragen op zodra een ticket binnenkomt. Je servicedesk krijgt daarmee een extra paar handen dat direct meedenkt. Alles gebeurt binnen de omgeving die je team al gewend is.<\/p>\n        <\/div>\n        <label class=\"cvsd-toggle\" for=\"cvsd-acc-01\" aria-hidden=\"true\">+<\/label>\n      <\/div>\n    <\/div>\n\n    <div class=\"cvsd-block\">\n      <input type=\"checkbox\" id=\"cvsd-acc-02\" class=\"cvsd-acc-check\">\n      <label class=\"cvsd-block-head\" for=\"cvsd-acc-02\">\n        <h3><span class=\"cvsd-num\">02<\/span> Suggested Replies onder tickets<\/h3>\n        <div class=\"cvsd-subtitle\">Mens beslist, AI stelt voor<\/div>\n      <\/label>\n      <div class=\"cvsd-acc-row\">\n        <div class=\"cvsd-acc-body\">\n          <p>Onder elk ticket verschijnt een voorgesteld antwoord dat je medewerker kan overnemen, aanpassen of negeren. De AI doet het voorbereidende werk, de mens houdt het laatste woord. Zo combineer je snelheid met de zekerheid van menselijke controle.<\/p>\n        <\/div>\n        <label class=\"cvsd-toggle\" for=\"cvsd-acc-02\" aria-hidden=\"true\">+<\/label>\n      <\/div>\n    <\/div>\n\n    <div class=\"cvsd-block\">\n      <input type=\"checkbox\" id=\"cvsd-acc-03\" class=\"cvsd-acc-check\">\n      <label class=\"cvsd-block-head\" for=\"cvsd-acc-03\">\n        <h3><span class=\"cvsd-num\">03<\/span> Klant blijft eigenaar van de kennisbank<\/h3>\n        <div class=\"cvsd-subtitle\">Eigenaarschap<\/div>\n      <\/label>\n      <div class=\"cvsd-acc-row\">\n        <div class=\"cvsd-acc-body\">\n          <p>Je kennisbank blijft van jou en onder jouw beheer. Conversed.ai gebruikt de artikelen als bron, maar verandert niets aan het eigenaarschap of de vindplaats. Jij bepaalt wat er in de kennisbank staat.<\/p>\n        <\/div>\n        <label class=\"cvsd-toggle\" for=\"cvsd-acc-03\" aria-hidden=\"true\">+<\/label>\n      <\/div>\n    <\/div>\n\n    <div class=\"cvsd-block\">\n      <input type=\"checkbox\" id=\"cvsd-acc-04\" class=\"cvsd-acc-check\">\n      <label class=\"cvsd-block-head\" for=\"cvsd-acc-04\">\n        <h3><span class=\"cvsd-num\">04<\/span> Chat agent op je TOPdesk-kennisartikelen<\/h3>\n        <div class=\"cvsd-subtitle\">RAG \u00b7 Geen hallucinaties<\/div>\n      <\/label>\n      <div class=\"cvsd-acc-row\">\n        <div class=\"cvsd-acc-body\">\n          <p>De agent put uitsluitend uit je TOPdesk-kennisartikelen via Retrieval-Augmented Generation. Daardoor sluiten antwoorden aan op je eigen procedures en blijft verzonnen informatie buiten de deur. De kwaliteit van de antwoorden groeit mee met je kennisbank.<\/p>\n        <\/div>\n        <label class=\"cvsd-toggle\" for=\"cvsd-acc-04\" aria-hidden=\"true\">+<\/label>\n      <\/div>\n    <\/div>\n\n    <div class=\"cvsd-block\">\n      <input type=\"checkbox\" id=\"cvsd-acc-05\" class=\"cvsd-acc-check\">\n      <label class=\"cvsd-block-head\" for=\"cvsd-acc-05\">\n        <h3><span class=\"cvsd-num\">05<\/span> Lagere afhandeltijd, consistente antwoorden<\/h3>\n        <div class=\"cvsd-subtitle\">Snelheid &amp; consistentie<\/div>\n      <\/label>\n      <div class=\"cvsd-acc-row\">\n        <div class=\"cvsd-acc-body\">\n          <p>Doordat standaardvragen grotendeels zijn voorbereid, dalen de doorlooptijden merkbaar. Klanten krijgen bovendien overal hetzelfde, correcte antwoord, ongeacht welke medewerker het ticket oppakt. Je servicedesk wordt sneller en voorspelbaarder.<\/p>\n        <\/div>\n        <label class=\"cvsd-toggle\" for=\"cvsd-acc-05\" aria-hidden=\"true\">+<\/label>\n      <\/div>\n    <\/div>\n\n  <\/section>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>AI Ticket Agent voor TOPdesk Laat een AI Ticket Agent meedraaien in TOPdesk. De agent stelt antwoorden voor onder je tickets op basis van je eigen kennisartikelen, terwijl je medewerkers de regie houden. BOEK NU EEN DEMO \u26a1 Kernvoordelen Ticket Agent draait mee in TOPdesk Suggested Replies onder je tickets Chat agent op je TOPdesk-kennisartikelen [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-gutenberg-blog.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1761","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TopDesk AI Agent integratie - Conversed AI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conversed.ai\/en\/topdesk-ai-agent-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TopDesk AI Agent integratie - Conversed AI\" \/>\n<meta property=\"og:description\" content=\"AI Ticket Agent voor TOPdesk Laat een AI Ticket Agent meedraaien in TOPdesk. 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